Return and Refund Policy
I can not accept a product return once it has already been filled out, written on or shows sign of wear or abuse. If you have a problem with your order, please contact me and I will work with you to correct the problem.
DISCLAIMER: Digital files are non-refundable. Please check over your proof several times before finalizing and approving. I am not responsible for money paid for printing your cards if there are any errors. If you are purchasing a digital file, colors on your final, printed product may vary slightly from what you see on your computer screen due to differences in ink, paper and printing / processing methods (home printers, photo-labs, etc).
In order to preserve our excellent reputation for our products and outstanding customer service, TLC Safety By Design® is and will remain the only authorized online seller of the "Home Alone" cards and our other products.
We do not authorize any 3rd party online re-sellers and cannot guarantee the authenticity or great customer service that our customers have come to expect from us. If you buy TLC Products from another seller, then please know that we did not authorize that seller nor can we help you with any quality or shipping issues that may arise.
We will only ship to your confirmed address - we will not ship to another address. If you request your item be shipped to another address, we will remind you of this policy. If you do not wish to proceed with your order after that, we will cancel your order and refund your payment.
If you need a larger quantity of one of my items or are looking for an item not listed please use the ask a question link and I will be happy to get back to you very soon.
Please do not use our photos or descriptions for commerical use, but feel free to share them for on your social media pages and blogs with a photo credit to TLC Safety By Design®.
Photos, Illustrations and original design © 2017-2019 Alissa Rothstein/TLC Safety By Design®
All Rights Reserved. I reserve the right to select the projects I accept.